FREQUENTLY ASKED QUESTIONS

If you have any worries, concerns or further questions, please contact us via
 the chat feature at https://parkrockfestival.com.

If you have any worries, concerns or further questions, please contact us via the chat feature at https://parkrockfestival.com.

CAN WE LEAVE SITE AND COME BACK?

CAN WE LEAVE SITE AND COME BACK?

Once inside there is no re-admittance unless you have a medical need to leave the event.

CAN I BRING MY OWN FOOD AND DRINK?

Adults are not permitted to bring any food or drinks onto the site, apart from one 500ml sealed bottle of water per person. However, we will allow children’s snacks and a soft drink for young children.

CAN I BRING MY OWN FOOD AND DRINK?

Adults are not permitted to bring any food or drinks onto the site, apart from one 500ml sealed bottle of water per person. However, we will allow children’s snacks and a soft drink for young children.

CAN I BRING MY PET

Highly trained Assistance Dogs are the only animals permitted. Due to possible concerns for animal welfare in the environment (including loud music, smoke, sun, pyrotechnics and fireworks) we ask that anyone requiring a highly trained assistance dog to accompany them to contact us first at customer@lucuslive.com

CAN I BRING A CHAIR OR BLANKET

You’re welcome to bring your own seating (folding, camping chairs) and blankets to sit on, however
please be aware that these cannot be placed directly in front of the stage because it creates a hazard.
You must be behind the barriers, which will be clearly signposted.

You’re welcome to bring your own seating (folding, camping chairs) and blankets to sit on, however please be aware that these cannot be placed directly in front of the stage because it creates a hazard. You must be behind the barriers, which will be clearly signposted.

CAN I BRING MY PERFUME OR COSMETICS?

CAN I BRING MY PERFUME OR COSMETICS?

No glass bottles will be permitted on entry. No aerosols (hairspray) are allowed.

No glass bottles will be permitted on entry. No aerosols (hairspray) are allowed.

ACCESSIBILITY

DO YOU OFFER COMPLIMENTARY CARERS TICKETS?

Yes, customers are required to purchase a ticket for themselves, and then apply for a carers ticket.

Processing your request can take up to 7 days. The deadline to apply is 24th August 2024.
After this date, your carer is welcome to attend but will need to purchase a ticket.

Yes, customers are required to purchase a ticket for themselves, and then apply for a carers ticket.

Processing your request can take up to 7 days. The deadline to apply is 24th August 2024.

After this date, your carer is welcome to attend but will need to purchase a ticket.

Will there be ACCESSIBLE toilets?

Yes, there will be numerous accessible toilets on site.

What is accessibility like?

The event is fully wheelchair accessible but takes place on grass in a predominantly outdoor environment, where adverse weather conditions can affect the ground.

Is there disabled parking?

Yes, purchase your parking ticket from our ticket page. Show your blue badge upon arrival to the car
park and our marshals will direct you to the disabled parking bays.

Yes, purchase your parking ticket from our ticket page. Show your blue badge upon arrival to the car park and our marshals will direct you to the disabled parking bays.

© Copyright 2024 Rock & Pop The Park Bexleyheath – a Lucus Live Event